Ticket Details Configuration

Allows Super Admins to add information to the Ticket Details section of a ticket. There are five custom fields which can be edited, and pull information from the End User's information page within Revelation.

 

To Edit the Field names or add one of the fields to the Ticket Details, click on the Edit button on the top right of the screen. Make your changes and click on the Save button to keep the changes or Cancel to keep the settings as they were.